Data Entry Service

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Job Description:

I am a Data entry specialist whose mission is to enter or update and organize data the way easy for users to access and work with it.

I have been working as an Assistant since 2013 helping businesses to achieve their goals and individuals to free their time with the aim of focusing on tasks with higher priority by entering data in different databases, Google or MS documents, making presentations for them, researching different topics and much more.

I have 1 year of work experience as an owner of a small business (services), Mobile spa.
I have 9 years of work experience in telecommunications. Telenor Serbia is the subsidiary of Norwegian telecommunications company Telenor with revenue €391.54 million in 2013. I have 4 years of work experience as an Expert team officer (Technical support 2nd line of 3), 3 years as a GPRS support officer (Technical support 1st line)) and 2 years as a Call Center Representative) Please find attached the recommendation letter from Telenor.

During my freelance work and work for Telenor, I have entered data in many different software and databases including BSCS by Ericsson, Online CRM software like Hire Rise, Online Product Management software, custom-made software for keeping information about customer requests, MS Office documents, Google sheets and much more.

Among others, I have helped the telecommunication company to increase the number of customers which use the internet over telecommunication network by entering data daily into the custom-made database where I have identified information about phones which telecommunication network has not been able to identify automatically and have added/corrected them manually. It has also positively influenced customer satisfaction, the highest company’s priority.

I believe in satisfied and happy people in a firm, from customer to the owner.

My work experience for small business and corporation, different job positions in various industries and perspective from both sides, as an employee and an employer (owner) give me the unique skill set and allow me to do the job to the mutual satisfaction.

I look forward to meeting with you to discuss your business needs and my skills and competencies in greater details.

Slađana Vićentijević


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