ISO Documentation, Policies, Procedures, Templates, Checklists – QMS, ISMS, BCMS

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7 days

Job Description:

A seasoned professional with 12+ years of fruitful experience with expertise in ISO Certification, SSAE16 (SOC-1 and SOC-2), GDPR, Quality Management System, Information Security Management System, HIPAA, SSAE16 (SOC-1 and SOC-2), Business Continuity, Risk Management, E-learning, Training and Mentoring, Design Thinking, Operations, Strategy, People Management, Project Management, Technocommercial Acumen.

o People Management: Demonstrated leadership and passion towards mentoring people, identify training needs, provide feedback, and motivate people to align personal goals with that of organization’s.
o Key Achievements:
• Mentoring: Personally mentored over 100 employees w.r.t. quality and productivity.

o Project and Client Management: Managerial expertise in results driven on-time delivery of projects and services across various accounts both local and global, ensuring customer delight.
Key Achievements:
• Quality: Reduced customer complaints across key global accounts from 24% to 7%.

o Operational Efficiency: Proven track record of quality and productivity enhancement through optimal resource utilization, knowledge base-reuse, best practices, mentoring, revenue augmentation, cost reduction, and improved customer satisfaction.
o Key Achievements:
• Quality: Reduced customer complaints across key global accounts from 24% to 7%.
• Productivity: Enhanced productivity by 38% by personally mentoring over 100 employees.

Management Systems: Effectively implemented, maintained, and audited ISO 9001 (QMS), ISO 27001 (ISMS), ISO 23001 (BCMS), HIPAA standards in various organizations across industries. Strong understanding of business best practices w.r.t. quality, information security, continuous process improvements.

Business Development: Managing lead generation, pre-sales, conversions, RFIs, RFPs, sales.


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