I have invested hundreds of dollars into editing software, so you don't have to! Using software like NCH Suite and others alike. This software is meant for simplifying video and audio content and enhancing it. It's not meant for adding in dragons and orcs but to instead perhaps pull a conversation that you can't clearly hear in the video itself from the background, getting rid of the noise so you can hear that conversation clearly. There are no refunds. It's one thing if I am unable to complete the expected task but it's a whole other thing to be giving away free product. Entrust, there is no sloppy work when things like this, are my passion. I clock in and clock out of each project accordingly, logging everything that is done in each session. There's no surprise charging or anything like that. By the work, by the hour, and good product is to be expected.