Terms of Service

On zeerk.com everyone can create a free profile and post as many jobs as he/she likes. A Seller may post the same job only once. Duplicated or very similar jobs will be deleted. A Seller’s and Buyer’s identity is anonymous.

Sellers may not accept payments from Zeerk buyers outside of Zeerk (directly through a Seller’s PayPal or any other service). Seller’s and buyer’s identity identities is are always anonymous. To protect our user’s anonymity, requesting any personal contact details is not allowed. Posting of adult, illegal, copyright protected, violent, nonsense or other improper material on the site is strictly prohibited!

Content on the site is moderated. Users posting, messaging or suggesting any of the above prohibited subjects will get their accounts blocked permanently.

Right now the maximum dollar amount you can post a job for is $1000 + extra.

80% of the funds that are collected are disbursed to the Seller and Zeerk marketplace charges a service fee of 20%.

You are responsible to scan all transferred files for viruses and malware. Zeerk will not be held responsible for any damages caused by infected files.

You can access all communications and files that are related to an order from the private message box (with your email addresses or URLs).

Make sure you describe your jobs final deliverable in detail. Indicate amounts, durations, file formats etc.

Buyers Ordering Jobs 

We support a large number of payment currencies for your convenience. After payment has cleared, the Seller will be notified about the service and start working. A Buyer will be notified of order status changes by email.
Buyers and Sellers may at any time mutually cancel the order without a negative effect on the Seller’s rating. If for any reason your order gets rejected, your amount will be placed in your Zeerk balance and will be available to you for purchasing other jobs on Zeerk. Any funds you may have in your balance will automatically be used on your next purchase (no need to go through the payment process again).

Sellers’ and buyers’ identities are anonymous. Do not request or provide emails to users on the site. Buyers must not offer sellers with payments or transactions conducted outside of Zeerk (buyers may not offer sellers to use PayPal, Payza etc.).

Withdrawing Funds

Funds can be withdrawn to a PayPal, Payoneer, Payza or bank account. Zeerk supports daily withdrawal request. Means no waiting period for your payments. To request a withdrawal, log-in to your account; click on Payments -> Withdraw Money -> Withdraw button and you will see payment notification in your PayPal/Payoneer/Payza account on same day. To be eligible for withdrawal, you must have a minimum balance of $4.
Withdrawals are final and cannot be undone. Please make sure to use your valid and current PayPal, Payoneer, Payza, Visa/MasterCard. We will not be able to refund or change this process once it has started and moved to PayPal’s, Payoneer’s, Payza’s, Visa/MasterCard’s hands.

Visa/MasterCard Transfer As Withdrawal Method.

Note: depending on the beneficiary’s bank the amount will be transferred to the beneficiary’s card in a period of time from 15 minutes up to 3 days. Transfer to your bank account is 2% of transaction amount per transfer each time a bank transfer is made. Sending a money transfer via Visa Personal Payment or MasterCard MoneyTransfer is possible at any bank supporting this technology.

The only way to withdraw funds is through PayPal, Payoneer, Payza, Visa/MasterCard. There is no alternative payment method.

Ownership and Limitations

Users agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to Zeerk, including  job texts, photos, videos, usernames, user photos, user videos and any other information may be used by Zeerk for marketing and/or other purposes.

We wish to remind that Zeerk content is based on User Generated Content (UGC). Zeerk does not check user uploaded/created content for violations of copyrights, trademarks or other rights. We invite everyone to report suspected violations together with proof of ownership. Content that has been reported and that has been found guilty of violating these terms  will be removed.

By offering a service, the Seller asserts that it has sufficient permission to provide, sell or resell the service that they offer on Zeerk.

General Terms

Spammers will be permanently blocked and banned!

In case of a dispute with a Seller, you should use Zeerk internal dispute resolution.

If a Buyer/Seller has a dispute which they fail to resolve, please open a support ticket.

Buyers cannot issue a refund in PayPal, if done so, it may lead to the buyer’s PayPal account suspension.

A Buyer cannot open a dispute through PayPal. Doing this can result in account suspension. This page will be given to PayPal as proof that you agreed not to open a dispute.

When a buyer is refunded for a canceled job, he/she can only receive money back via his/her Zeerk account and can-not get his/her money back through PayPal, Payoneer, Visa/MasterCard.

Zeerk reserve the right to put any account on hold or permanently cancel accounts due to misbehavior. We have the right to remove/edit your job at any time (with or without reason).

Late Delivery

If a Seller is late and has provided no communication, we encourage Buyers to cancel the order as soon as possible.

Fraudulent Buyers

We try to protect Sellers from fraudulent Buyers by using a variety of fraud detection methods. Some fraud still occurs. When a fraudulent Buyer issues a chargeback, unauthorized charge, bank reclaim or any other method which removes his/her funds from our account, we can no longer issue payments to the Seller. The order is cancelled and an email notice will be sent to the Seller regarding the reason of cancellation. We do not compensate Sellers for time and/or money involved, especially those that outsource to other parties. Fraudulent Buyers will be banned without warning. Any attempt to reclaim funds without requesting a refund directly via Zeerk helpdesk ticket will cause your account to become restricted. This includes Paypal Disputes, Chargebacks, Unauthorized Charges or Credit Card Reclaim, and so forth.

Disclaimer

Zeerk.com is simply a hub for Buyers and Sellers to meet. Zeerk.com cannot be held responsible for copyright issues or disputes made about the job. By submitting any job, Sellers take full responsibility and liability upon themselves to deal with the copyright claims.

Disputes

We encourage our Buyers and Sellers to resolve any issues between themselves. If for any reason this fails, you can contact us.

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