Are you looking for a dependable, empathetic, and experienced Customer Service Specialist who can represent your brand with professionalism and care? Look no further!

Hi, I'm Eve, and I bring 7+ years of proven experience in customer support and virtual assistance across industries like E-commerce, Supply Chain, Financial Services, Tech, and more.

Here’s what I can help you with:
✅ Responding to customer emails, chats, or tickets via platforms like Gorgias, Zendesk, LiveAgent, etc.
✅ Managing refunds, returns, and cancellations through Shopify or CRM
✅ Order tracking, supplier coordination, and shipping updates
✅ Social media moderation and community management
✅ Onboarding support, training resources, and SOP documentation
✅ Data entry, dashboard monitoring, and light reporting
✅ Tools: Shopify, CRM, IFS, Cin7, OpenInvoice, BigCommerce, Dorado, Stay.Ai, Extensiv, and more!

Why work with me?
✨ 7+ years of experience in fast-paced customer-facing roles
✨ Empathetic, calm, and solutions-focused communication
✨ Organized, detail-oriented, and fast learner
✨ Flexible and able to work in any time zone
✨ 100% client satisfaction and timely delivery