Are you looking for a reliable, empathetic, and detail-oriented customer support specialist to handle your chat and email inquiries? With 7+ years of experience in SaaS, gaming, and e-commerce, I’ve helped global brands deliver exceptional support while keeping customers happy and loyal.

What I can do for you:

• Handle customer inquiries via email and live chat with professionalism and empathy

• Troubleshoot issues and provide clear, solution-focused responses

• Manage returns, order updates, and account-related requests

• Provide daily or weekly support reports to keep you updated

Why work with me?

• Skilled in tools like Zendesk, Intercom, Slack, Outlook, and more

• Strong written communication skills with focus on accuracy and customer satisfaction

• Highly organized, proactive, and adaptable to your brand’s tone of voice

• Available full-time or part-time with reliable internet and remote setup

Let me take care of your customer support so you can focus on growing your business.