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I Will Be Your Reliable Customer Support Virtual Assistant
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Description
Need a dependable and professional virtual assistant to handle your customers with care?
I provide top-notch customer support services to help you deliver the best experience to your clients—while you focus on growing your business.
🔹 What I Offer:
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Responding to customer inquiries (email/chat/socials)
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Managing tickets via tools like Zendesk, Freshdesk, Intercom
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Order tracking, refunds & follow-ups
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Escalation management
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CRM data entry & updates
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Product/service FAQ handling
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Creating customer service SOPs
📨 Channels I Support:
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Email
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Chat
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Facebook / Instagram / WhatsApp
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Helpdesk platforms
💬 Tone Options:
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Professional & formal
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Friendly & casual
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Brand-personalized voice
I’m fast, friendly, fluent in English, and highly organized—ready to take your customer satisfaction to the next level!
About the seller
Christine1123
Seller
Not rated yet
From
United States
Last Seen
15hrs ago
Member Since
July 21, 2025
Instructions
Booking
Milestones
FAQ
Can you handle multiple customer chats at once?
Yes, I’m experienced in multitasking and managing multiple conversations across different platforms efficiently.
Do you work in specific time zones?
I’m flexible and can adapt to your preferred hours depending on workload and availability. Let’s discuss!
Can you help with social media replies too?
Absolutely. I can handle comment responses, DMs, and inquiries via Facebook, Instagram, and more.
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