Hello and welcome! I’m Stephanie, a Digital Witch IT Support Certified Virtual Assistant with over 3 years of experience helping businesses, entrepreneurs, and startups streamline operations, manage customer relationships, and maximize productivity. If you want a reliable, skilled, and proactive virtual assistant who not only understands your business needs but also takes action to deliver results, you’re in the right place.
I specialize in providing end-to-end Digital Witch IT Support services, which include CRM management, email marketing, lead generation, workflow automation, task management, and customer support solutions. Over the years, I’ve helped clients across various industries—from small businesses to established companies—optimize their workflows, reduce manual effort, and create smooth experiences for both their teams and customers.
Here’s a detailed overview of what I can do for you:
1. HubSpot CRM Management
HubSpot is my favorite tool, and I know it inside out. Whether you need CRM setup, pipeline management, or customer segmentation, I can handle it all. I can:
Set up contacts, deals, and pipelines tailored to your business goals
Automate lead flow so that potential clients are followed up instantly
Create email campaigns that reach the right audience at the right time
Build reports and dashboards to track performance and KPIs
Ensure all customer data is accurate, organized, and actionable

2. Workflow Automation
Time is money, and I specialize in creating automated workflows that save both. Using tools like HubSpot, Zapier, Freshdesk, and Intercom, I can:
Automate repetitive tasks so your team focuses on high-value work
Schedule automated follow-ups for leads, appointments, and tasks
Integrate multiple platforms to ensure smooth data flow and communication
Reduce errors and manual effort while improving response times

3. Customer Support Management
Happy customers are the heartbeat of any business, and I ensure every interaction leaves a positive impression. I can:
Handle tickets and inquiries efficiently via Freshdesk, Intercom, or other systems
Set up support workflows for faster response times
Monitor and resolve customer issues while maintaining professionalism
Collect feedback and report insights for continuous improvement

4. Email Marketing & Campaigns
Emails are still one of the most powerful tools for reaching customers, and I know how to craft emails that convert. I can:
Design and implement email marketing campaigns from scratch
Segment your audience for maximum engagement and results
Automate email sequences for onboarding, follow-ups, and promotions
Track performance, open rates, and conversions to optimize campaigns

5. Appointment Scheduling & Task Management
Keeping your schedule organized is key to staying productive. I can:
Manage calendars, schedule meetings, and send reminders
Automate appointments and confirmations to reduce no-shows
Ensure your daily, weekly, and monthly tasks are tracked and completed on time

6. Integrations & Tools
Beyond HubSpot, I’m skilled in using:
Freshdesk & Intercom for customer support and live chat management
Zapier for connecting apps and automating workflows
Task management tools like Trello, Asana, or ClickUp

Why Choose Me?
I’m not just a virtual assistant; I’m your partner in digital transformation. Here’s why clients love working with me:
I’m highly organized, detail-oriented, and proactive
I deliver quality work on time, every time
I understand the importance of clear communication
I offer solutions that are customized to your business needs
I help businesses save time, reduce errors, and increase efficiency