PI Case Manager
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hourly Rate
10.00 USD
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1.00 USD
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Description

I specialize in client intake and case support for Personal Injury and Immigration law firms—making sure no lead is missed, no file is delayed, and every client feels heard.

With 4+ years of experience in PI case management and 6+ years in client-facing roles, I’ve handled 500+ intakes, managed over 300 cases, and supported attorneys through every stage of pre-litigation. From answering that first client call to coordinating treatment, gathering documents, and tracking deadlines—I keep cases organized, moving, and compliant.

I’m tech-savvy, detail-driven, and comfortable using Filevine, MyCase, Clio, Salesforce, GHL, and more. Whether working solo or with a team, I bring calm, structure, and follow-through to every legal workflow.

Let’s connect—I’m open to remote roles in legal intake, case coordination, or virtual legal support.

About the seller
CattieJV

CattieJV

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From

Philippines

Last Seen

1 week ago

Member Since

July 25, 2025

Experienced Case Manager & Intake Specialist | Personal Injury

Detail-Oriented | Client-Focused | Legally Proficient

With 6+ years managing Personal Injury and Immigration cases and 8 years in client-facing roles, I bring a unique mix of legal knowledge, compassionate advocacy, and strong communication skills. I specialize in supporting clients through complex legal processes while ensuring accuracy, professionalism, and efficiency.

🔹 Case Management – Pre-litigation handling, legal documentation, case tracking

🔹 Client Intake – In-depth interviews, fact-finding, and accurate case setup

🔹 Client Service – Inbound/outbound communication with empathy and professionalism

🔹 Multitasking – Manage multiple cases and admin tasks with precision

🔹 Confidentiality – Trusted with sensitive data and compliance with legal standards

I'm passionate about helping people navigate the legal system with clarity and confidence.

📬 Open to freelance, part-time, or full-time opportunities.

Let’s connect and explore how I can add value to your legal team!
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What services do you offer exactly?

I specialize in legal intake, client communication, pre-litigation support, and case management for Personal Injury and Immigration firms. I can handle client calls, schedule appointments, follow up on treatment, fill out USCIS forms, track deadlines, and keep your CRM updated and organized.

What legal software are you familiar with?

I’ve worked with Filevine, MyCase, Casepeer, Salesforce, and GHL. I pick up new tools quickly and can adapt to your preferred platform with minimal guidance.

Can you handle sensitive client information?

Absolutely. I understand the importance of confidentiality and always follow data privacy standards. I treat every client interaction with professionalism, care, and discretion.

What time zone do you work in?

I’m based in the Philippines and can align with U.S. business hours—especially PST, EST, or CST. I’ve supported firms remotely for 6+ years and am flexible with scheduling.

How do you communicate with clients?

I can handle inbound and outbound calls, email follow-ups, live chat, and calendar management. I’m experienced in using VOIP platforms like RingCentral, Google Voice, and Zoom.

How quickly can you start?

I’m ready to onboard as soon as we finalize the details. I can jump in and start handling tasks within 1–2 business days after setup.

Can you customize your workflow to match our firm’s needs?

Yes—my approach is flexible. I’ll work with your existing processes or help improve them if needed. Whether you need help with intake scripts, follow-up systems, or CRM cleanup—I’ve got you.

What sets you apart from other legal virtual assistants?

I don’t just follow instructions—I think ahead, follow through, and care about your clients. I’ve managed over 300 PI cases, completed 500+ intakes, and helped law firms stay efficient and client-centered, even under pressure.

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hourly Rate
10.00 USD
Processing Fees
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hourly Rate
10.00 USD
Processing Fees
1.00 USD
hourly Rate
10.00 USD
Processing Fees
1.00 USD


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