Hi! I’m a reliable and versatile professional with a strong background in customer service, ESL teaching, and social media management. I’ve worked as a Customer Service Representative, assisting clients via email and live chat using tools like Zendesk, Gmail, and Microsoft Teams. I’m also a TEFL-certified ESL Teacher with two years of experience teaching Korean students online using MicroSIP and LMS platforms.

Outside of those roles, I manage a Facebook Page where I create and post content, schedule events, and operate livestreams. I'm also skilled in using tools like PowerPoint, Microsoft Office, Google Workspace, and Canva for presentations and content creation. In addition, I have hands-on experience with video editing tools such as Filmora, CapCut, and KineMaster—making me capable of producing polished visual content for digital platforms.

I’m organized, tech-savvy, and passionate about helping clients bring their ideas to life. Let’s connect and get your project done right!