⭐ I Will Be Your Reliable Customer Service and Virtual Assistant Expert
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hourly Rate
10.00 USD
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1.00 USD
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Description

Are you looking for a dependable, empathetic, and experienced Customer Service Specialist who can represent your brand with professionalism and care? Look no further!

Hi, I'm Eve, and I bring 7+ years of proven experience in customer support and virtual assistance across industries like E-commerce, Supply Chain, Financial Services, Tech, and more.

Here’s what I can help you with:
✅ Responding to customer emails, chats, or tickets via platforms like Gorgias, Zendesk, LiveAgent, etc.
✅ Managing refunds, returns, and cancellations through Shopify or CRM
✅ Order tracking, supplier coordination, and shipping updates
✅ Social media moderation and community management
✅ Onboarding support, training resources, and SOP documentation
✅ Data entry, dashboard monitoring, and light reporting
✅ Tools: Shopify, CRM, IFS, Cin7, OpenInvoice, BigCommerce, Dorado, Stay.Ai, Extensiv, and more!

Why work with me?
✨ 7+ years of experience in fast-paced customer-facing roles
✨ Empathetic, calm, and solutions-focused communication
✨ Organized, detail-oriented, and fast learner
✨ Flexible and able to work in any time zone
✨ 100% client satisfaction and timely delivery

About the seller
EvesaysHi

EvesaysHi

Seller

Not rated yet

From

Philippines

Last Seen

1 week ago

Member Since

July 28, 2025

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FAQ
What industries have you worked in?

I’ve supported clients in E-commerce, Supply Chain, 3D Printing, Financial Services, Franchising, Legal Services, and ESL. I adapt quickly to new tools and workflows.

Are you available for long-term work?

Absolutely. I’m open to both one-time projects and ongoing, long-term partnerships. Just send me a message to discuss your needs.

Do you work in a specific time zone?

I’m based in the Philippines (GMT+8), but I’m flexible and can adjust to your preferred working hours.

How do you ensure quality communication with customers?

I prioritize empathy, clarity, and promptness in every interaction. I also customize tone and language to reflect your brand voice.

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hourly Rate
10.00 USD
Processing Fees
1.00 USD
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hourly Rate
10.00 USD
Processing Fees
1.00 USD
hourly Rate
10.00 USD
Processing Fees
1.00 USD


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